General Questions
Have any questions about our Quick Fix products? What is the correct temperature? Can I add anything to the Synthetic Urine? How do I keep Quick Fix at the correct temperature? Where can I find my product expiration date?
You need to let the product cool down. The directions recommend heating the product for 10 seconds. If you do not see a dot under the temperature, but the bottle feels warm, you have probably overheated the bottle. Allow it to cool down for a few minutes, remember it only has to be body / blood temp!
We track manufacture dates through the batch code which can be found at the top of the instruction sheet inserted in the carton.
Use our Batch Validator with your batch code to verify your batch has not expired.
Formula codes are found on the bottom of the box below the content description.
Our current formula is 6.3
Yes, you can mix 2 Quick Fixes together as long as they are both current batches.
Our current formula is 6.3.
No, if you add anything to the Quick Fix Synthetic Urine, you will contaminate the product and will not be able to use it for your test.
No, this is the heat pack. All you need to do is take the warmer out of the plastic wrapper package, and shake it. Once shaken, the contents will automatically activate. This can only be used once though, so don't open it until you need it.
You need to have this product between 94º and 100º F. Your body temperature is 98º F, so you need to have it as close as your body temperature as you can.
We recommend when you receive your Quick Fix to practice getting it to the correct temperature either by heating the product for 10 seconds in the microwave, then attaching the heating pad or keeping the product against your body to keep the heat.
We accept major credit and debit cards, PayPal, Apple Pay, Google Pay, and other secure payment options.
Yes, we use industry-standard encryption and secure payment gateways to protect your payment details.
If your payment is declined, please check the following:
- Ensure your card details are correct.
- Confirm you have sufficient funds.
- Contact your bank to verify any restrictions.
If the issue persists, try another payment method or contact our support team.
Yes, refunds are processed based on our cancellation and refund policy. Please check our refund policy page for more details.
We offer standard and express shipping options. The available choices and estimated delivery times will be displayed at checkout.
- Standard Shipping: 2 working days.
- Express Shipping: Next day.
- Delivery times may vary based on your location and external factors.
Shipping costs depend on your location, order size, and selected shipping method. The exact cost will be shown at checkout.
Yes, once your order is shipped, you will receive a tracking number via email to monitor your shipment’s progress.